Terms of Use

This website offers services provided by Vicaso. It is offered to you upon your acceptance without modification of all terms and conditions set forth below. Don't use the website and it's service offering unless you accept all of these terms and conditions. By using this website, you agree to the following User Agreement and Privacy Policy.


This User Agreement, and all of the applicable documents referred to in these terms and conditions (collectively, the "Agreement"), is a legal agreement between Users of Vicaso Solutions, LLC ("You" and "Your" ) and Vicaso Solutions, LLC., ("Vicaso") a Washington Limited Liability Company, with offices at 1700 7th Avenue Suite 116, PMB 124, Seattle, Washington, USA governing use of the Vicaso web site whether you just browse the Site, subscribe to its Services, purchase products, or make any other use of this Site.

By selecting the "I Agree" box and/or accessing or using any part of this Site, including your user account and listing website, You agree that You have read, understand, and agree to be bound by this Agreement and will comply with all of the terms and conditions of this Agreement. If You do not agree to be bound by this Agreement, You are not permitted to access or use any part of this Site or the services provided.

Vicaso reserves the right at its sole discretion to deny services and access to anyone at any time for any reason, and to make changes to this Agreement at any time by posting an amended Agreement on its Site. Any subsequent use of any part of the Site will be considered User's acceptance of the amended Agreement. Users should review the Agreement on the Site from time to time to become familiar with any changes. All changes are binding on you as of the date they are posted on the Site.


"Archive" means an archive of Content created and maintained through the User's account.

"Archive Owner" is Vicaso who designs, creates, markets, or sells Content using the Service and who holds, or acts as the exclusive holder of the copyright(s) for such Content.

"Buyer" means a Vicaso User account holder who has licensed Content from the Site for a non-exclusive term limited to the lifetime of a pertinent property listing.

"Content" means any content archived, designed, created, marketed or sold using the Site, including, but not limited to, photographs, high dynamic range photographs, animation, composites, fonts, graphics, illustrations, websites, video, or any other visual representation, including, but not limited to, all accompanying metadata and other material (such as captions, keywords, descriptions and pseudonyms).

"eCommerce" means the ability to sell and license Content via the Service.

"Gallery" means division within user account per Tour number containing Content for use of marketing a property.

"Listing" means the contract between property owner and Broker that contains the beginning and the end date of the offering of a property for sale.

"Member" means any User of the Site including but not limited to a Buyer, Vicaso photographer, or any third party service provider who may support the Service and Site from time to time.

"User Account" means the Vicaso Service for Buyers that displays Archive and Content material available for Buyer to use for the duration of the listing.

"Property Release" means a written release from the owner and/or occupier of any property that is depicted in whole or in part in any Content.

"Service" means all of the hosted web-based application services that Vicaso offers, and all technology, processes and materials used to provide such services.

"Site" means Vicaso's online service website found at the URL: http://www.vicaso.com

"User" means any person, company, organization or entity using the Site or employing the Services provided by Vicaso and its third party partners.


By visiting this website you are accepting the practices described in this Privacy Policy which we reserve the right to update at any time. Vicaso makes every effort to protect your privacy and the confidentiality of your personal information.


It is required that you supply personal information such as your name, email address and other information to use certain features and services on the Site. We store this information. We may collect additional information in order to provide you with certain services and to personalize your visit when you register as a User. You may also be requested to provide additional information after you have registered.

We use information you provide to send you information about our company, products and services and to keep you informed of enhancements and complementary products in which you might be interested.

You may choose to stop receiving future communications from us by using our Contact form at http://www.vicaso.com/contact indicating your E-mail address and requesting to opt-out of future communications. Under certain circumstances, Vicaso may be required to send you information about the service or your account, but Vicaso will not send you unsolicited communications regarding offers or advertisements if you have opted-out or discontinued the service.

We do not collect any registration information from users who indicate they are under the age of thirteen (13). If a user under the age of thirteen (13) attempts to register with Vicaso, Vicaso notifies the user that he or she is not eligible to become a member of Vicaso’s service and we do not collect or use any personal information from that child.

You may update or edit your personal information by logging in with your user ID and password, and then following the instructions.

We may receive and store any information you enter on our Site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. Once you register with Vicaso and sign in to our services, you are not anonymous to us.


A cookie is sent to your computer that uniquely identifies your browser when you visit Vicaso. A cookie is a small file that is sent to your computer when you visit a website. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. We use cookies to improve the quality of our service and to better understand how people interact with our Site, to collect demographic and profile data for the purpose of delivering content specific to your interests. Vicaso stores user preferences in cookies and by tracking user trends and patterns of how people use our service. Cookies used by the Site may contain, but are not limited to, your user name, email address, IP address or zip code. Most browsers are set up to accept cookies. You can reset your browser not to accept all cookies or to inform you when a cookie is being sent. However, some features or services on Vicaso may not function properly without cookies. Cookies may be correlated with your personally identifiable information in our log files.

We log standard information such as your IP address along with the URL from which you came to our Site and the URLs visited on our Site, which may or may not contain some personally identifiable information. IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you. Vicaso will not use your IP address to attempt to identify your personal information. Other traffic data includes time, the type of web browser being used, the operating system, and CPU speed. This information is sent automatically by your web browser when you are connected to a web site.


Vicaso feels strongly that your personal data should only be seen by you, unless you choose to share it with others. We use the information you provide to us to operate the Site and provide you with information and service you request. We also use the information to communicate with you. We could use the information to target ads that we think you may be interested in, or send emails to you. You dont have to provide us with this information but it may prevent us from providing you with some services.

Vicaso may match or correlate user information, including personally identifiable information, with information from our business partners to target ads or improve the effectiveness of our service in other ways. Our business partners may use pixel tags, track which ads you have viewed, read cookies on your hard drive, or collect other information about you.


Our Site includes third-party advertising and links to other websites.

The ads on Vicaso are distributed by third-party ad companies. Information about your visits to Vicaso may be shared with the ad companies to provide ads for relevant products and services. We do not provide them with your name, address, e-mail address or phone number.

Vicaso displays targeted advertising based on personal information about users. Vicaso may share demographic, geographic, and other personally identifiable information with its business partners in order to provide ads and other offers of particular interest to you.

Third party advertising companies may place cookies and use the cookies to collect and use data about your visits to Vicaso or other sites to determine what ads to show you. Sometimes these third-party websites and advertisers use technology to send the advertisements that appear on our Website directly to your browser. When this happens they automatically receive your IP address. They may also use cookies, JavaScript, and other technologies to ensure their ads effectiveness and to personalize the advertising content. We do not have access or control over these cookies. Please contact them directly for more information about their privacy practices since they are not covered in this Privacy Policy.


Vicaso creates research reports and other reports. These reports are shared with media and business partners. The information in these reports only includes anonymous aggregated data. At times we may request you to fill out a survey with feedback to be used as market research.


Vicaso reserves the right to share your personally identifiable information with our parent, subsidiary or affiliated entities.

When required by law or under the good-faith belief that such disclosure is necessary Vicaso may disclose information to conform to applicable law, comply with legal process, or to protect the property, personal safety or interests of Vicaso, its agents and employees, or the public.


E-mails that are sent via our Site include your email address, user name and any personal message you include. These emails are not private communications. Also, you may not use these tools to send spam or content that violates the User Agreement.


The Site contains links to other websites. Vicaso is not responsible for the content or privacy practices of these sites. Consult the websites Privacy Policy directly if you have concerns about their policies.


Information about our customers in an important part of our business, and we are not in the business of selling it to others.

Vicaso may provide your personally identifiable information to other companies in the following instances:

We need to share your information to provide the product or service you have requested; We have your consent; We need to send the information to companies who work on behalf of Vicaso to provide a product or service to you; We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Vicaso, its Users or the public; We find that your actions on our Sites violate the Vicaso User Agreement; We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf.

When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures; We might sell or buy subsidiaries or business units as we develop our business.

In such transactions, customer information may be one of the transferred business assets.

Also in the unlikely event that Vicaso, or its substantially all o fits assets are acquired, customer information will of course be on of the transferred assets. We may store and process personal information collected on our Site in the United States or any other country.

By using our services, you consent to the transfer of your information to locations outside your country; We may share aggregated information with others such as how many users clicked on a particular advertisement;


Your visit and any dispute or privacy is subject to this Privacy Policy and our Terms of Use/User Agreement, including limitations on damages, arbitration of disputes, and application of the law of the state of Washington, if you choose to visit Vicaso. Please contact us with a thorough description, if you have any concern about Vicaso's privacy practices, and provide us with a thorough written description of your concern.


This Site has security measures in place to protect the loss, misuse and integrity of the information under our control. We cannot guarantee complete security, even though we make good faith efforts to store the information collected by the Vicaso service in a secure operating environment that is not available to the public. As a result, while we strive to protect your personal information, Vicaso cannot warrant the security of any information you transmit to us from our online products or services, and you do so at your own risk.


If you have questions or concerns regarding our Privacy Policy, the practices of Vicaso, or your dealings with the Site, please contact us at:



All Content displayed on the Site is owned by Vicaso and protected by United States copyright laws and international treaties.

If, at any time in its sole and absolute discretion, Vicaso determines that You have infringed or will infringe upon any copyright, including but not limited to copyrights owned or controlled by Vicaso, through use of the Site or the Service, Vicaso may remove and delete You without any liability to You or any third party.


Vicaso solely and exclusively owns all intellectual property and other rights, title and interest in and to the Service and the Site. Vicaso has the sole and exclusive right to obtain trademark and copyright registrations, patents, and other protections in and to the Service and the Site. You do not acquire any right, title or interest in such property, under this Agreement, by use or otherwise.

You have no right to modify, extend, or prepare derivative works of the Service. Any feedback and suggestions provided by You with respect to the Service shall be owned by Vicaso. You assign all right, title, and interest You may have in such feedback and suggestions to Vicaso. You have no right to sell, transfer, license, and sub-license or otherwise distribute the Service, any component of the Service, or any products or services derived or developed from or based on the Service to any third party.


You acknowledge that use of the Site is a limited, terminable, nonexclusive right of access. You agree that you are responsible for your use of the Site and for any addition you make of content to the site and for content that you communicate, publish, display, post, or transmit to others. You agree to use the Site in a manner consistent with the requirements of Vicaso and respect for the rights of Vicaso, Users, Members, and third parties. You agree to comply with all terms, conditions, laws and treaties applicable to Users and/or Members use of the Site and Service. You may not use the Service or the Site to engage in, promote, facilitate, or encourage any illegal activities or any activities that may violate the rights of others, including without limitation the harassment of any third parties. You may not attempt to damage, disable, overburden, gain unauthorized access to, or otherwise interfere with the Service or the Site or any system, service, or network accessible through the Service or Site, including without limitation, deliberate attempts to overload a system. You may not gather or collect email addresses or other contact information of other Users or Members through the Site or Service for the purpose of sending unsolicited emails or other unsolicited communications or use automated scripts to collect information about the Site or Service or for any other purpose.

You agree not upload or provide for upload to the Site or Service, or otherwise display, transmit, or distribute using the Site or Service any Content that (a) infringes or misappropriates any intellectual property or other right of any third party or that You otherwise do not have sufficient right to, (b) is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, pornographic, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, (c) is harmful to minors in any way, or (d) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

Circumvention of Content use through unlocking a Gallery located in the User's User account or any other Vicaso Service (i.e. for the purposes of avoiding transaction fees) is strictly prohibited by all User/Members and will be monitored by Vicaso. All Gallery and User account transactions must be finalized within User accounts. Circumvention within User may result in late charges billed at 5% interest per month and may be eventually sent to collections, and/or suspension of Vicaso membership.


To become a Member, You agree to register with Vicaso through its online registration process at the Vicaso corporate site currently located at http://www.vicaso.com, one of its Member Sites, or any other Vicaso site in which Member registration is available. Only Members have the right to enter into additional agreements with Vicaso to provide additional services to Vicaso, including but not limited to Photography services, Sales and Marketing services, Imaging Processing services, and other services used by Vicaso from time to time.

You agree to provide Vicaso with accurate and complete contact information if You register as a Member. You agree to promptly notify Vicaso if any of this information changes.

You agree to select a password upon registration. You are responsible for all use of this password, including without limitation, any use by any unauthorized third party. You agree to notify Vicaso immediately if You believe this password is or has been obtained or used by any unauthorized person or entity. In addition, You agree to notify Vicaso immediately if You become aware of any other breach or attempted breach of the security of Vicaso.

Vicaso may require that you enter into additional agreement(s), beyond this User Agreement, if You wish to use the Site for more than just establishing a User account. To use the Site for additional Services You shall register to become a Member of the Site.


Vicaso grants Buyers the limited, terminable, non-exclusive right to access and use Tour Gallery Content during the period of a property listing. When the listing contract ends, the Content is moved to an Archive. You may arrange to use Archive Content for purposes beyond the initial license agreement with Vicaso by purchasing an extended use license.


Vicaso has created a User account User feature for the purpose of conducting eCommerce with a Buyer. Buyers shall use the User account for the purpose of managing Content licensed to the Buyer for the purpose of marketing a property during the lifetime of the listing. Each property shall have Content produced by Vicaso and will be indexed in the User account per Tour number within a unique Gallery. You may utilize the features of each Gallery to manage Content during the lifetime of the listing. You are responsible for payment of all completed Tours in your User account. Payment is due upon completion of your Tour. Payment is considered past due if payment has not been received 14 days after the Tour has been completed.

You are responsible for having a Property Release on file for each property listing which You shall make available to Vicaso upon request.


As a condition of Your use of this site You represent and warrant to Vicaso (i) that you are of legal age and capacity and have the full power and authority to enter into and perform under this Agreement to create a binding legal obligation; (ii) the execution and performance of its obligations under this Agreement do not constitute a breach of or conflict with any other agreement or arrangement by which it is bound, or any applicable laws, regulations or rules; and (iii) that this Agreement is a legal, valid, and binding obligation of the party executing this Agreement, enforceable in accordance with its terms and conditions; (iv) all information submitted is true and accurate; (v) You agree to use this Site in accordance with this Agreement.





Vicaso makes no warranty regarding the quality or non-infringement of any Content. Vicaso makes no warranties other than those made expressly in this agreement.

Third-party links, services, resources, and information that Vicaso provides or makes available through the Site are not controlled by Vicaso. These services may have their own terms of use and other policies. You agree to be governed by such terms and policies as well as the terms of this Agreement. Vicaso makes no warranties regarding such third-party services, resources, and information, including without limitation, warranties regarding the quality or non-infringement of such third party services, resources, and information. You agree not to hold Vicaso liable in any way for Your use of or reliance on such third-party services, resources, or information.

You are solely responsible for your interactions with other Users of the Site and Service. Vicaso reserves the right, but has no obligation to monitor disputes between or among Users.

In no event shall the total liability of Vicaso or its providers from any cause whatsoever, arising from or related to the terms or use of the Site or Service or the express terms of this Agreement, exceed the amounts paid by You to Vicaso, if any, for the use of the Site or Service and shall not be claimed more than 12 months after the date of cause, notwithstanding any longer period that might otherwise be allowable by law. This limitation of damages and time within which to make a claim are fundamental elements of the offering of the Service by Vicaso to You. This Site and the Service would not be provided by Vicaso without such limitations.


You release Vicaso (and its affiliates, officers, directors, agents and employees) from any and all claims, causes of action, suits, liabilities, demands, damages, losses, costs, or expenses of any nature whatsoever, known or unknown, whether direct, consequential or otherwise, known and unknown, arising out of or in any way connected with any dispute or claim User has with the Site or Service or with any other User. If User is a California resident, User waives California Civil Code 1542, which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."


The information communicated on this Site constitutes an electronic communication. You agree that Vicaso may communicate electronically and that such communications, as well as notices, disclosures, agreements, and other communications that Vicaso provides to You electronically, including without limitation by posting on the Site or by email at the address designated by You, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by Vicaso. Notices and communications to Vicaso must be sent to the applicable address given in this Agreement or to Vicaso at:

Vicaso Solutions, LLC 1700 Seventh Avenue, Suite 116 #124 Seattle, Washington 98101


This Agreement will be governed by the laws of the State of Washington and You agree that any action or proceeding to enforce this Agreement shall be brought in the federal or state courts located in Washington and You expressly waive any right to proceed in any venue other than a Washington venue.


In its sole and absolute discretion, with or without notice to You, Vicaso may suspend or terminate rights under this Agreement. The Site and the Service, and the benefits of each, are offered at the discretion of Vicaso. Vicaso has the right to modify or discontinue, temporarily or permanently, the Site or Service, in whole or in part for any reason, with or without notice to You. You agree that Vicaso will not be liable to You or any third party for any modifications or discontinuance of the Service.

The following provisions of this Agreement will remain in effect regardless of any termination of Your use of the Site or Service, or termination of this Agreement: Ownership; Disclaimers, Exclusions, and Limitations; Indemnification; Electronic Communications; Notices, Jurisdiction; Termination; and Miscellaneous.


Neither this Agreement, nor any of Your rights or obligations pursuant to this Agreement or regarding use of the Site or Service, is assignable or transferable by You without the prior written consent of Vicaso which shall be in its sole discretion. Any attempted assignment without Vicaso's consent is void and of no force or effect. This Agreement is binding upon each party of this Agreement and their successors and permitted assigns.

No failure or delay by a party in exercising any right, power, or privilege under this Agreement will operate as a waiver of such, nor will any single or partial exercise of any right, power, or privilege preclude any other or further exercise of any other right, power, or privilege under this Agreement. This Agreement may not be modified except as expressly provided within the Agreement.

You and Vicaso are independent contractors, and no agency, partnership, joint venture, employee-employer relationship is intended or created by this Agreement.

If any provision of this Agreement is determined to be invalid or unenforceable, that determination shall not affect copyrights ownership of the Content the entirety of which shall remain the exclusive property of Vicaso.

This Agreement, including all of the terms, conditions, rules, and policies referred to herein, contains the entire understanding of the parties regarding its subject matter.


If you have questions or concerns regarding this User Agreement, the practices of Vicaso, or your dealings with the Site, please contact us at:


By downloading or using the app, these terms will automatically apply to you therefore you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to Personal Gold, Inc.

Personal Gold, Inc. is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The GOLD app stores and processes personal data that you have provided to us, to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the GOLD app won’t work properly or at all.

The app does use third-party services that declare their Terms and Conditions.

Link to Terms and Conditions of third-party service providers used by the app

You should be aware that there are certain things that Personal Gold, Inc. will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but Personal Gold, Inc. cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges.

In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Personal Gold, Inc. cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Personal Gold, Inc. cannot accept responsibility.

With respect to Personal Gold, Inc.’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Personal Gold, Inc. accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.


At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for the both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app.

Personal Gold, Inc. does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, we may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you.

Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2023-04-21

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at http://vicaso.com/contact